TAIT

Technical Sales Manager - Kinesys Specialist

Job Locations UK-Middlesex-Hampton
# of Openings
1
Category
031310 Business Development PI

Overview

Based at Kinesys in Hampton we are looking for a Technical Sales manager - Kinesys Specialist

 

TAIT is the Market Leader in designing, constructing and delivering world-class solutions for live experiences. Whether it’s creating awe-inspiring spectaculars, complex touring stages, theatre engineering solutions, brand activations or cruise ship installations, TAIT delivers world-class solutions for live experiences. With its proprietary entertainment automation platform, custom-made products, and creative engineering, TAIT’s cutting-edge offerings continue to advance industry standards and exceed client expectations. As a global network of over 900 employees in 14 office locations, TAIT has worked on projects in over 30 countries, all 7 continents and even outer space.  TAIT’s diverse group of clients include Taylor Swift, Cirque Du Soleil, The Metropolitan Opera House, NASA, National Geographic, Beyoncé and The Olympics.

 

The Technical Sales Manager’s role is responsible for building and maintaining strong relationships with our product business customers. The Technical Sales Manager role will frequently meet with their customers, clients, consultants, and 3rd party manufacturers educating them about our products and services and guiding them to make the best decisions. This role will also play a key part in generating new business by identifying opportunities for potential new clients and sales, as well as providing technical expertise and support on our standard products to the rest of the Business Development team.

Responsibilities

  • Build and maintain productive customer relationships with existing as well as potential new clients in both existing and new markets
  • Represent the customer throughout the lifecycle of a purchase or project to ensure success and achieve 100% client retention.
  • Learn about the customer’s needs and expectations with the view to provide suggestions, product awareness, features relevant to their needs as well as ensure the customer is not ill-informed or disappointed upon delivery
  • Build rapport with all entertainment consultancy firms to ensure TAIT/Kinesys products are specified on every project.
  • Cement a positive reputation for the business through excellent customer service .
  • Complete any required training and development objectives on time.
  • Understand the problems and challenges of specific clients and then identify ways the business could better address those needs. Feedback this information to the Products and TAIT leadership teams.
  • Gain feedback from Clients on their user experience and general overall opinion of TAIT/Kinesys products.
  • Carry out end user product demos.
  • Be able to understand and communicate the features of the different products you promote so you can demonstrate how they will address a customer’s needs
  • Attend trade shows, conferences, and other industry events throughout the year

 

Key responsibilities/Decision making authority:

 

  • Kinesys, Navigator and iQ products ambassador.
  • Mapped to specific clients or consultants, it is the responsibility of this role to develop and maintain relationships with the client, owning the relationship from start to finish.
  • Routinely attend bid meetings, site surveys, client meetings in the role of technical specialist to support other members of the Business Development team.
    Responsible for guiding the business to ensure we are providing the right solution or product to address the customer’s needs.
  • Adhere to all workflow/processes in place regarding introducing and running a lead/deal through the organization.
  • Responsible for regularly checking in on clients to ensure they are satisfied with the company and keeping them updated on the latest products and services
  • Responsible for keeping TAIT’s CRM (SELL) updated
  • Promote and maintain a positive company image
  • Participate in education outreach programs

Qualifications

Position Requirements:

  • 10+ Years of experience in a Technical or Sales/Business Development role.
  • Strong Technical background in entertainment technology – ideally automation and rigging systems
  • Able to Demonstrate track record of building and maintaining customer relationships
  • Proven history in achieving sales goals.

Unique skills / experience required by the specific role

  • Knowledge of entertainment technology
  • Deep technical knowledge in TAIT/Kinesys specific product lines

 

TAIT is a Group with imaginative, smart and passionate people always looking to build, grow, contribute, and make our products and customer services the best they can be. Our team members come from a range of diverse backgrounds with different skills and life experiences— we love, celebrate and fully embrace those differences and believe that employees are their best and happiest when they are empowered to be their full, authentic selves, regardless of how they identify.

Because of this, all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable laws.

 

RIGHT TO WORK IN THE UK

We do not use Recruitment Agencies and as such do not accept speculative CV’s. We will only review CVs sent in application for an advertised post. Any unsolicited CV’s received will be treated as the property of TAIT and Terms and Conditions associated with the use of such CV’s will be considered null and void.

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