TAIT is the World Market Leader in designing, constructing and delivering the finest live event equipment in the world. Whether it’s creating awe-inspiring spectaculars, complex touring stages, theatre engineering solutions, brand activations or cruise ship installations, TAIT delivers world-class solutions for live experiences. With its proprietary entertainment automation platform, custom-made products, and creative engineering, TAIT’s cutting-edge offerings continue to advance industry standards and exceed client expectations. As a global network of over 600 employees in 12 office locations, TAIT has worked on projects in over 30 countries, all 7 continents and even outer space.
Based at our Neasden Offices in London
The IT Support Technician serves as a source of technical assistance and support to the user community for data, voice, video, hardware, or software. Responds to tickets for break/fix, moving/relocating, and new setup of equipment. Requires knowledge and skills to either assist the user to fix the problem or escalate the problem to the appropriate IT resource, following department procedures. Accuracy/quality of work is a large requirement of this position; good attitude; good work ethic; good attendance record and punctuality.
Duties may include, but are not limited to:
AA/AS Degree in Computer related field or BA/BS Degree in Computer Science or Equivalent by experience
Working IT software and hardware knowledge.
1-year relevant experience that enables the performance of all aspects of the position
Able to provide 1st line support.
Good technical aptitude with the ability to evaluate and quickly learn IT systems
Good analytical, problem-solving and troubleshooting skills
Good communication skills both written and verbal.
Able to communicate at all levels
We do not use Recruitment Agencies and as such do not accept speculative CV’s. We will only review CVs sent in application for an advertised post. Any unsolicited CV’s received will be treated as the property of TAIT and Terms and Conditions associated with the use of such CV’s will be considered null and void.