TAIT

IT Systems Engineer

Job Locations US-PA-Lititz
# of Openings
1
Category
131002 IT- Support
Shift
Main

Overview

About Us:

 

TAIT is the World Market Leader in designing, constructing and delivering the finest live event equipment in the world.

 

Whether it’s creating awe-inspiring spectaculars, complex touring stages, theatre engineering solutions, brand activations or cruise ship installations, TAIT delivers world-class solutions for live experiences. With its proprietary entertainment automation platform, custom-made products, and creative engineering, TAIT’s cutting-edge offerings continue to advance industry standards and exceed client expectations. As a global network of over 600 employees in 12 office locations, TAIT has worked on projects in over 30 countries, all 7 continents and even outer space.

 

 

Overview:

 

The IT Systems Engineer will support TAIT’s business needs by identifying, testing, and deploying technology solutions. This position will work with TAIT team members across all facets of the business to find

technology that will support the work we do for our clients.

Responsibilities

  • Perform network troubleshooting to isolate and diagnose common network problems.
  • Upgrade network hardware and software components as required.
  • Work on an IT Project from discovery all the way through to implementation.
  • Respond to the needs and questions of clients concerning their access of resources on the network.
  • Troubleshoot connectivity issues on networks – i.e. data cable connections, component to network switch connections, modem to router scenarios
  • Diagnose and troubleshoot issues with a variety of 3rd party software applications and main line of business applications.
  • Perform onsite and remote troubleshooting to isolate and diagnose common problems.

Qualifications

  • Associate’s OR Bachelor’s Degree in Information Technology, Computer Engineering or other relevant field
  • 3 - 5 years of experience in IT Support
  • Proven Tier 1 level support
  • Ability to be on call

 

 

Ideal Traits

  • Must be a self-starter with the ability to work independently
  • Proven and demonstrated experience in successfully managing projects and deadlines
  • Ability to observe issues and work through problem solving approaches
  • Comfortability in presenting in front of small and large groups of individuals
  • High energy attitude with ability to grow into a global role
  • Customer-oriented mindset
  • Ability to build and work within a team
  • Strong problem-solving skills

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