• Technical Author

    Job Locations UK-London
    # of Openings
    071304 Design- Mechanical
  • Overview

    TAIT is the World Market Leader in designing, constructing and delivering the finest live event solutions in the world.  Whether it’s creating awe-inspiring spectaculars, complex touring stages, theatre engineering solutions, brand activations or cruise ship installations, TAIT delivers world-class solutions for live experiences. With its proprietary entertainment automation platform, custom-made products, and creative engineering, TAIT’s cutting-edge offerings continue to advance industry standards and exceed client expectations. As a global network of over 600 employees in 12 office locations, TAIT has worked on projects in over 30 countries, all 7 continents and even outer space.  TAIT’s diverse group of clients include Taylor Swift, Cirque Du Soleil, The Metropolitan Opera House, NASA, National Geographic, Beyoncé and The Olympics.


    Your role will be dedicated to the development, maintenance, and support of technical information products. You will originate, revise, and/or support information products that span the many different environments that TAIT provides for. As a technical author, you'll establish an understanding of the product or applications and then design and write documentation to explain it to users. This specific role is integral to producing a consistent voice and brand across all documentation whilst also ensuring that every level and type of employee or consumer can understand and utilize the informational products we provide.


    • Researching, verifying and gathering information required - both internal and external.
    • Attending planning and briefing meetings.
    • Collaborating with developers, colleagues and managers to clarify any technical matters and resolve any technical issues.
    • Liaising with colleagues to benefit from the vast span of knowledge we have within our departments and using this to enhance the content of the documentation.
    • Working with the marketing department to clarify on branding, abiding by branding guidelines and working with printer/service providers to create a high-quality product.
    • Working with translators when required to ensure every employee or customer base has the relevant technical information they require.
    • Using/experimenting with the product or system in question to get an in depth understanding of the technology and the documentation which needs to be prepared.
    • Gather and analyse the information needs of the users in question and organise information according to their needs.
    • Commission, coordinate and prepare illustrations.
    • Working on multiple projects simultaneously and good time management of own diary.
    • Creating efficient work schedules dependant on job in question, working to deadlines.
    • Marketing and publicising product services and skills to potential clients when required.
    • Keeping up to date with developments within the industry and adapting documentation to any relevant changes or advances.
    • Creation of clear, concise, visually attractive and easy to understand material and testing this with users.
    • Producing indexes and catalogues.
    • Proofreading documentation before submission to Senior Management.


    • A good all-round general education;
    • Excellent writing skills, good grammar and vocabulary.
    • Knowledge of technical writing terminology and procedure.
    • Minimum of 2 years technical writer/author experience;
    • Computer literate;
    • Confident in Microsoft office package.
    • Confidence to work independently or as part of a team.
    • Enquiring mind/inquisitive nature with attention to detail.
    • Excellent communication, organisational, and teamwork skills.
    • Willingness to travel often and work in diverse environments.
    • Familiarity with electrical schematics and mechanical drawings.
    • Must be eligible to work in the UK.


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